How To: Automated Wellbeing Responses

Configuring automated responses in MyWorkingDay for unhappy or very unhappy feedback delivers instant reassurance to employees, directly addressing mental health needs by acknowledging their emotions in the moment and reducing feelings of isolation during low points. As the app's primary feedback system, this feature ensures that wellbeing concerns, like stress or dissatisfaction, trigger supportive messages tailored by employers—such as a helpline number or a promise of follow-up—fostering a compassionate response that prioritizes psychological support. This immediate intervention helps prevent escalation of mental health issues, creating a safety net that signals to employees their wellbeing truly matters.

To activate anonymous feedback in MyWorkingDay, log into your admin dashboard and navigate to Configure, and then Settings and then under Company Feedback Settings, just click on edit and adjust the "Statement For Bad Feedback" section, to deploy your instant reply to all employees should they leave negative feedback.

These tailored responses immediately alleviate anxiety by offering personalized encouragement, with studies showing that prompt acknowledgments can improve employee mood and reduce burnout risks by up to 30% in feedback-driven environments. By integrating with the app's core feedback mechanism, it empowers HR to deliver consistent mental health resources, like wellness tips or contact details, building trust and emotional resilience across the team. This proactive approach not only boosts participation in wellbeing check-ins but also lowers overall stress levels, contributing to a healthier, more stable workforce.